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Date Sent : December 27th, 2005
Hi, you probably don't get a lot messages likes this as most people only take the time to complain. However, I have made quite a few purchases in the last week and AMS really let me down. That made realize how much I appreciate your good service.
I may not have bought millions from you, but I have bought probably close to 2000 dollars worth of gear (including two things coming today)...every single transaction has been a complete joy and pleasure. I want you to know it is greatly appreciated by me and I have the utmost respect for you. When it comes to purchases you are my first stop. I only wish you sold guitar related items as well.
I am retired from music retail including working for Mars, so I am quite aware that most people only complain..I want you to know that I truly appreciate your professionalism, Thank you so much.
BTW if you are aware of KVR (music site and pluggin site)...in the Everything Else forum you will see (in about 5 minutes) a thread started by me (Hink at KVR) expressing my great pleasure with doing business with you. I look forward to many more purchases from you in the future.
I just want to take a minute to say thank you....I get so mad at some retailers and their service....however I have no problem wipping out the card to purchase from you...I worked music retail for years, it's very nice to have you now...simply the best
by: johnxxxxxxx@hotmail.com
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Date Sent December 14th, 2005
I have to admit that I am very impressed with the way your company has handled every level of the questions presented right up to the willingness to have all items returned if in the end I wasn't satisfied.
Because your organization has invested the time to accurately explain what no other group would or could do, I have opted to keep all items purchased. Although at this point it would appear that the APA 32 cannot maximize it's effectiveness with the MBox interface, it does work to a degree, and in the end, this was a righteous deal that I couldn't pass up.
Hats off to every one at the AudioMidi group and you certainly can count on my support for future sales as it is great to experience "Old School Service."
by: Tom Richardson ------------------------------------------------------------------------------------ Date Sent November 22nd, 2005
The service I received from you at AudioMidi.com is second to NONE. I can't tell you how pleased I am with the order process, the rock bottom pricing and the delivery of the goods that I ordered. You shipped when I expected you to and I received the goods I ordered. I have found a new home for my audio equipment needs. Thank you so much!
by: Barry Robb ------------------------------------------------------------------------------------ Date Sent November 18th, 2005
Thank you, Claudia! It is exactly what I needed!
When I get up the nerve to get myself a lap top, I will definitely be in touch! All of your representatives, including you, have been extremely helpful and courteous. I especially appreciate it, in this age of "mechanical voices!." Please pass my thanks along! Warm Regards,
by: Linda Shaye ------------------------------------------------------------------------------------ Date Sent September 17th, 2005
Thanks for taking care of me on the B4 backorder. It says alot about you and the company. Everything arrived on time, safe and sound. With much gratitude,
by: Steve Cook ------------------------------------------------------------------------------------ Date Sent July 21th, 2005
Yes, thank you, Marcel, As I mentioned during our conversation, your outstanding customer service makes it a pleasure to do business with you and refer Audiomidi.com to everyone I know in the business. I myself was so pleased with your handling of this particular order that I decided to move up a purchase I had in mind for another VST instrument; I placed THAT order just the following day! Thanks again for your help.
by: Anthony Sotolongo ------------------------------------------------------------------------------------ Date Sent July 11th, 2005
Hi Russ, Wanted you to know how much I appreciated your customer service in making right my previous order with audiomidi. It's why I've returned to place another (modest) order. Thanks again, and I hope to continue giving you my business in the future.
Sincerely, Eric Schafer ------------------------------------------------------------------------------------ Date Sent July 1st, 2005
Hey Stan, We chatted online yesterday regarding this purchase. I appreciated your input greatly and was leaning towards the firebox you recommended as all my research certainly went along with everything you had to say. In the end the price of the 410 made it an offer that was just too good to pass up, as ultimately if I start getting more hardcore with recording I will be upgrading either way (that always seems to be the case). I am quite sure I will take less of a hit on the 410 when upgrading as the lower cost and M-Audio brand recognition in the Milwaukee area will help out on unloading it.
Just wanted to say thanks again, Your help yesterday and the sales person I spoke with this afternoon when placing the order definately earned your website a place in my favorites folder and highly regarded resource to pass on to friends... I actually passed your link on to a buddy that is looking for the exact same unit last night when sharing my find and hearing his excitement... Hope he orders as well.
by: Steve Grabosch ------------------------------------------------------------------------------------ Date Sent June 17th, 2005
David, thank you very much for all of your help with my recent purchase. you're the best salesman i've been in contact with. not only are you incredibly knowledgeable about the equipment, you answered all of my questions and catered to my production needs. you made me feel like an important customer. you did not talk down to me, which a lot of sales people do when they think you don't know as much as they do about something. you really took the time to make sure i was happy with every piece of equipment that i purchased. i'm very pleased with the service that i received.
by: Glen Liberman ------------------------------------------------------------------------------------ Date Sent May 18th, 2005
Before another day goes by, I just had to let audioMIDI know about the outstanding service I received from the one and only Marcel James! He literally bent over backwards to make it possible for me to enjoy the most incredible keyboard I've ever played, the Fantom X. He is the consumate professional (in every sense of the word), yet is extremely personable and a true pleasure to do business with. You are truly fortunate to have welcomed Marcel into your company and I look forward to many future transactions!
by: mxxxxxxn@hotmail.com ------------------------------------------------------------------------------------ Date Sent May 13th, 2005
I just wanted to write you a quick note thanking you for the existence of your company. I have bought a fair amount of software from this site. I have always been impressed with your prices as well as the fact you bundle free UPS shipping. Your deals are usually best on the internet.
Thanks again. Keep up the good work.
by: dxxxxxxxxxr9@yahoo.com ------------------------------------------------------------------------------------ Date Sent April 27th, 2005
Always fast, friendly, and helpful at Audiomidi.com. One of my favorite places to shop online.
by: txxxxxh@speakeasy.net ------------------------------------------------------------------------------------ Date Sent April 26th, 2005
I'd just like to say "THANK YOU"!! It was truly an amazing event! Sounds corny but you made a dream come true!
by: oxxxx8@hotmail.com ------------------------------------------------------------------------------------ Date Sent April 26th, 2005
I've had fantastic experiences with you!!
by: gxxx@speakeasy.net ------------------------------------------------------------------------------------ Date Sent April 11th, 2005
i love it !!!!!!!
by: lxxxx7@yahoo.com ------------------------------------------------------------------------------------ Date Sent April 9th, 2005
Since my orders are always so seamless and trouble free I never have the oppurtunity to relay to you my thanks and appreciation to your staff. For all the time I have been using audiomidi.com, which is my main source for non-direct music software purchases, your services have been exemplary in every way, from pricing, web usabilty, all the way to fast and hassle free delivery. Please accept my gratitude and thanks for all your efforts to maintain such a high level of service.
by: cxxxxxxxx7@aol.com ------------------------------------------------------------------------------------ Date Sent April 9th, 2005
Of all the online musical software and computer music products vendors available, audiomidi.com is the apex of effective service and sales support. The web site presentation and effectived design of the sales portal are epitomal and audiomidi's concise and dependable services are number One on the net, better than sweetwater, zzounds, samash, guitarcenter. The only shop that delivered as well as audiomidi.com was soundchaser and they are not in operation any longer. If given the choice between stores with equal pricing I will shop here.
by: lxxx.xxd@msa.hinet.net ------------------------------------------------------------------------------------ Date Sent April 5th, 2005
Brilliant company - speedy service and friendly emails! Well done! A+++++++++++
by: mxxxxxxxh@clear.net.nz ------------------------------------------------------------------------------------ Date Sent April 4th, 2005
Great prices, and great responses to my phone calls or emailed questions. Can't let a week go by without looking at the Xtreme specials! :)
by: jxx@johngarythompson.com ------------------------------------------------------------------------------------ Date Sent March 17th, 2005
This is a great find on the net. Stan was very helpful. I look forword to doing buisness with you folk again.
by: txxxxxxxy@aol.com ------------------------------------------------------------------------------------ Date Sent March 15th, 2005
I bought the Motif \Rack Es and I understand from UPS that it is already sent. Very fast handling, I was satisfied for that kind of service so I searched for other thing you may have (that are valuable to me) and I found. I was glad to make another transaction with you.
by: yxxxxxxr@bezeqint.net ------------------------------------------------------------------------------------ Date Sent March 11th, 2005
Great prices. Lots of selections. Nice website
by: nexxxxxxk@cs.com ------------------------------------------------------------------------------------ Date Sent March 10th, 2005
AudioMIDI has excellent phone sevice also. Everyone I have spoken with has been professional and very helpful. I will buy all my gear from AudioMIDI.
by: jxx@johngarythompson.com ------------------------------------------------------------------------------------ Date Sent February 25th, 2005
Russ, Sorry for the delay in getting back to you - just wanted to say "Thank You" for your involvement and resolution of my delayed order from Terratec (The Aureon 7.1 - Order # 185593). I received the order a couple days after speaking with you.
Everything works great and I'm very happy with the product, but once again, I'm especially appreciative of your attention to my concern about the order delay. Please extend my appreciation to Stan for the follow-up.
Your customer focus is the reason I'll continue shopping at audiomidi.com
by: Tony Zimmerman ------------------------------------------------------------------------------------ Date Sent February 12th, 2005
I appreciate being able to pre-order a great new piece of technology (Samson USB mic) before it is released.
by: wixxxxx.xxxxxxxxr@eds.com ------------------------------------------------------------------------------------ Date Sent January 28th, 2005
I think it's a great place to buy online. It was cheaper than ebay for the micophone I needed.
by: stxxxxxxxxx11@hotmail.com ------------------------------------------------------------------------------------ Date Sent January 25th, 2005
Keep talking to the customers, knowing your technical stuff. It is valuable, and appreciated.
by: jxx@spectral.us ------------------------------------------------------------------------------------ Date Sent January 22nd, 2005
Audiomidi is a straightforward and sophisticated music technology shopping interface. Their web site is absolutely the best designed portal of any music shop on the net. The web presentation is flawless and there is a live help alternative which you can call-up during your browsing. I have shopped with AUDIOMIDI for several years and their approach to music use hardware and software sales is high tech, tasteful, progressively modern, ultra clean, well-laid out and fast moving. They do not push and never over-sell, and the site clearly reflects a sense of character that is artistic and precise. Most importantly is they are honest. I have been a musician for 30 years, and a web designer for large corporate sites and I admire this company for its customer loyalty and its cutting edge mentality. My hats off to Audiomidi's Greg and all the staff. They are the best, above the rest!
by: lxxxxxxd@msa.hinet.net ------------------------------------------------------------------------------------ Date Sent January 22nd, 2005
i love this company.
by: rxxxxxxxg@yahoo.com ------------------------------------------------------------------------------------ Date Sent January 20th, 2005
I have shopped through audiomidi.com on many occassions and never had any problems. Shipping was always next day. I like the good selection of affordable yet professional gear, and that the site focuses on music production tools. It seems like they know the products they sell, rather than being a site that lists 500 guitars, in addition to audio gear.
by: gxxxxxo@comcast.net ------------------------------------------------------------------------------------ Date Sent January 20th, 2005
I have used this store before and will again. I much prefer it to musicians friend.
by: nxxx1@hotmail.com ------------------------------------------------------------------------------------ Date Sent January 18th, 2005
it would be good to be able to choose from more posting methods and cheaper than ups if available.
by: dxxxxxxxxs@hotmail.com ------------------------------------------------------------------------------------ Date Sent January 15th, 2005
I simply love AudioMidi! They give me weekly updates on what is new and what their best sellers are, and keep me abreast of the fast changing home studio information and solid reviews and explanations of the products and benefits.
by: nxxxxxxxxxxk@msn.com ------------------------------------------------------------------------------------ Date Sent January 14th, 2005
Tim,
I just wanted to get back to you and thank you for helping me get this shipment straightened out.
You guys are great to work with. I look forward to buying tons of stuff from you in the future.
I have always appreciated your great prices and selection, but with the way you handled the shipping problem I encountered, you really showed that you are the best!
by: Cory Barber ------------------------------------------------------------------------------------
Date Sent January 13th, 2005
A great place to shop.
by: oxxxxxxk@techie.com ------------------------------------------------------------------------------------
Date Sent January 11th, 2005
I spent a lot of time online-chatting and on the phone with their person Stan, and the expertise and willingness to help was fantastic. That's what brings me back.
by: jxx@spectral.us ------------------------------------------------------------------------------------
Date Sent January 9th, 2005
Excellent prices, very good selection of computer music products and fast shipping.
by: axxxxxxe@earthlink.net
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