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Our customers are our most valuable resource. Find out what they
have been saying about us. All of the following are real e-mails
from real customers who took time out of their day to tell us what
they think of our company.
Also be sure and read testimonials from other years:
2006
2005 2004 2003
2002
2001
2000
1999 |
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sent: 12/31/2007 Hello I`m very happy with your service, i have been purchase 3 different things on your site. Im Yorko from Mexico.
by: rodxxxxxxxx@hotmail.com |
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sent: 12/31/2007 Prices were very good and the free shipping was an extra nice touch.
by: autoxxxxxxxx@ca.rr.com |
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sent: 12/30/2007 I've been very pleased with AudioMidi and so I continue to do business with them. Thanks.
by: dbxxxxxxxxxxxx@yahoo.com |
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sent: 12/29/2007 Exceeded my desires
by: pkxxxxxx@yahoo.com |
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sent: 12/29/2007 Good shopping experience.
by: markxxxxxxx@asu.edu |
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sent: 12/28/2007 Great online store with competitive prices.
by: darkxxxxxxxx@yahoo.com |
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sent: 12/26/2007 I appreciate the detailed product info as well as the great price. Also, the other sites that had decent prices were currently out of stock for the Arturia Moog Modular V, but you had it now. Thanks. -- Ken Cheetham
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sent: 12/22/2007 Prices were about the same as most other places. But the special sale price made it the lowest price by far. Add the FREE shipping and it was too good a deal to pass up.
by: dexxxxxm@suddenlink.net |
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sent: 12/15/2007 Hi Scott,
I received my Eventide Time Factor last week and must say it's a thrill... it was worth the wait! I simply wanted to say thank you for the great service I had. You've been honest with your reports all the way through, I truly feel that you've made an effort to get my order shipped and I appreciate it. I will be a returning customer and hope to deal with you again!
Thanks and Happy Holidays!
P-L |
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sent: 11/21/2007 Russ,
I wanted to relate a recent experience that illustrates one reason I'm a loyal AudioMidi= customer. Earlier this month, I ordered 2 sample = libraries from your website (the lowest prices around, by the way). Within a couple of days, my order (#243748) was processed and set for delivery to my home in Los Angeles. Unfortunately, I never =received the package: it was apparently stolen after = UPS left it unsecured at my front door. I realized the problem the next day and explained it via phone to David Thompson, who helped me get a= package tracer started and took me through the process of replacing my order. Soon afterward, Scott = Trieglaff called me to follow up on an earlier =e-mail, and was already aware of the current problem and assured me it would be taken care of expeditiously. UPS called me a few minutes later, and although it took an additional week, I was able to pick up the replacements last Saturday at your offices in Chatsworth. While there, I spoke to = Tony Adams, who politely helped complete my order. = I was also able to purchase a much-needed condenser microphone on the spot (again, at a great price), and 25 minutes later I was back in LA setting it up in my studio. Now I'm strictly a small-time producer/composer, and (unfortunately) in most cases am treated as such when I deal with some of your competitors. At AudioMidi, however, I experienced genuine customer service, which is something = of a lost art, especially in the Musical Instrument industry. And although having the original package= stolen was inconvenient, it gave me the opportunity to see how a company that is committed to their customers manages a problem. Your staff treated = me with respect, and were as friendly as they were professional. With this sale, you have earned my business many times over. Thanks again. =
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sent: 10/15/2007 To date, I have been very satisfied with every transaction with audiomidi.com. Prices are fair and delivery is usually fast.
by: thxxxxxx@comcast.net |
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sent: 10/24/2007 no problems, everything it's right. I get want I want in the way I want it.
by: damxxxxxxxxxx@gmail.com |
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sent: 10/15/2007 To date, I have been very satisfied with every transaction with audiomidi.com. Prices are fair and delivery is usually fast.
by: thxxxxxx@comcast.net |
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sent: 9/10/2007 Awesome tracking of delivery method!
by: ronxxxxx@yahoo.com |
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sent: 9/10/2007 great audio site site good price
by: TOMxxxxxxx@YAHOO.COM |
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Sent: 9/3/2007 Nice price, easy shopping.
by: shikxxxxx@gmail.com
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sent: 9/2/2007 One of the best musical instrument merchants around period. They are always fair priced, fast and courteous. And the whole staff is friendly and helpful always.
by: muze@hxxxxx.net |
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sent: 9/1/2007 Order went very smooth, price was excellant, and shipping was on time.
by: jlxxxxxxxx@yahoo.com |
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sent: 8/30/2007 Peter here, from Victoria, BC, Canada.
Just wanted to extend a very big THANK YOU to you for taking care of my little issue with the East-West Symphonic Choirs last week. I was away for a few days but apparently the replacement disks arrived at the house the day after you and I spoke, and they installed last night with complete success. In all honesty, this has been one of the most professional customer service experiences I've had. I think most consumers may be a little hesitant when having to report a defective product which they have bought online, particularly when it involves cross-border shopping! However, you - and audioMIDI by extension - will now have a loyal customer for many years to come. And then there's that word-of-mouth thing too.....
Cheers,
Peter
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sent: 8/24/2007 You make it pretty easy. |
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sent: 8/23/2007 I like the price to value ratio offered by audio midi. I especially like the fact that they carry more software that is known for producing great sounds than any other online store. |
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sent: 8/17/2007 This company is a great source of products and information. I always enjoy getting their email news. |
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sent: 8/17/2007 ez to shop. free shipping = purchace in my case. lowest price on my product that i could find online |
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sent: 8/10/2007 This is my first purchase with AudioMidi. I receive the online newsletters and have been impressed with the sales. Hope to do more business with AudioMidi in the near future. |
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sent: 8/9/2007 Great service and great prices !!! |
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sent: 8/9/2007 It was very easy, I searched for Groove Agent 3 and this was the first website to pop up on google besides Steinberg |
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sent: 8/7/2007 Howcome free shipping? Music123 wanted $37 to ship it, then was out of stock. Ed: Sorry, but shipping is free and is almost always UPS. What can we say? We do it because we love you? |
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sent: 8/3/2007 Great selection/prices/shipping. Excellent variety of discount offers. Great merchant! |
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sent: 8/1/2007 I am very happy with the great value I find with AudioMidi. Thanks! |
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sent: 7/25/2007 I really like audiomidi's setup on the web. Great prices, and a ton of useful information and reviews. Top-notch. Will be back. |
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sent: 7/22/2007 COULDNT ASK FOR ANY BETTER SERVICE
by: jerryxxxxxx@yahoo.com |
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sent: 7/20/2007 Experience was good and fulfilling.
by: djxxxxxa@yahoo.com |
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sent: 7/14/2007 Keep up the good work AudioMidi!
by: djxxx@hotmail.com |
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sent: 7/12/2007 Im well happy with audiomidi.com i saved quite a bit with there online sale, thanks
by: djkaxxxxxxt@gmail.com |
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sent: 7/4/2007 I love your site reviews and find them very helpful. Your pricing is excellent as well. Since this is my first order I can't speak on customer service just yet. I would expect it to be good though.
by: myrxxxx@msn.com |
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sent: 6/29/2007 This is the only store that I will buy from my country with international credit card and send the item to a private parcel service office. I had received the merchandise 1 month later... but, at last... thanks! Rafael Elias Gonzalez.
by: rafxxxxxx@gmail.com |
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sent: 6/27/2007 They often add tremendous value with discounted sales specials and bundled deals - free shipping is a BIG plus too!
by: jdxxxxxnson@comcast.net |
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sent: 6/262007 Excellent buying opportunity. Thanks!
by: Davidxxxxxx@hrcnj.org |
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sent:6/25/2007 have used them before and got my shipments very quickly, called costumer service once and talked to a very nice person who resolved my issue very quickly
by: paul@xxxxxxx.com |
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sent: 6/21/2007 Good prices...good selection.
by: tvtxxxx@hotmail.com |
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sent: 6/20/2007 Audiomidi.com IS the place I go to FIRST for ALL relevant purchases -- and I live in New York City, with Sam Ash, Guitar Center and Manny's Music practically around the corner! This is how satisfied I am with Audiomidi.com!
by: richs@xxxxxxx.net |
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sent: 6/17/2007 Well designed site. Very easy to use.
by: lnxxxxxxxxx@comcast.net |
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sent: 6/16/2007 i was recommended to shop at audiomidi by an employee of a musical instrument and hardware store. they didn't carry it so he told me to try you guys and i'm happy with the prices on here.
by: ronxxxxxxxxxxx@gmail.com |
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sent: 6/16/2007 Frankly, you have the best combination of prices and service on the Internet. At least.... I haven't found a better seller!
by: michaelxxxxxxxxx@hotmail.com |
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sent: 6/15/2007 I found the website easy to use and the ordering system was quick and very clear. Also I had my order saved in my Checkout for a couple of days and it was not cleared before actually buying. So that was great that I did not have to go through selecting the items again. Thanks Noel.
by: nberxxxxxxxxx@shaw.ca |
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sent: 6/9/2007 The best price, fast shipping, on time delivery. You cannot ask for more than that.
by: jdrexxxl@xxxxxxxxinternet.net |
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sent: 6/8/2007 I AM A INTERNATIONAL COSTUMER AND I HAVE RECEIVED MY PLUG IN BOARDS AT THE DATE I EXPECT TO RECEIVE, ALL FUNCTIONING AND THE PACKAGES INTACT. WAS A VERY GOOD EXPERIENCE TO SHOP WITH audioMIDI.com. AT THIS MOMENT, I AM PLANNING MY MEXT PURCHASE. WAS MY FIRST CONTACT WITH audioMIDI.com AND I HOPE TO BUY SEVERAL PRODUCTS WITH THEM. I RECOMMEND AUDIOmidi.com WITHOUT DOUBT OR HESITATION!!!
by: olivtree@xxxxxxxxx.br |
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sent: 6/1/2007 Very good process overall. Quick delivery on what they had in stock.
by: sdlanxxxx@xxxxxxx.net |
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sent: 6/1/2007 This is my first purchase from audioMIDI, and I am really happy with the results so far. I shopped around for this product, and was very pleasantly surprised to find it here for almost 40 dollars less than anywhere else. I've heard a lot of good things about audioMIDI on music forums that I am a member of. Now that I'm a customer, I agree with all of it! Thanks Guys!!!
by: thegreyxxxxxxxxx@yahoo.com |
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sent: 6/1/2007 Excellent choices, excellent prices! Much cheaper than if I were to do the same purchase locally.
by: mdredz@xxxxxxx.com |
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sent: 5/29/2007 superb site... they should come up with something to retail in india..
by: muzicxxxxxxxxx@gmail.com |
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sent: 5/17/2007 It is my first contact and my first purchase from audioMIDI.com. At this moment I can say that audioMIDI.com was very attentive to me; they give me quickly the necessary informations requested by me via e-mail. I hope to have a lot of good comments to do about audioMIDI.com , when I do my next purchase (in one next survey)!!!!
by: olivtree@xxxxxx.com |
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sent: 5/16/2007 I'm very happy with my purchasing experience at audioMidi. Further, all my purchases arrived intact and worked flawlessly.
by: frankxxxxxxxx@yahoo.com |
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sent: 5/13/2007 simply it is the best store i have experienced . very easy to shop , big catalogue , easy to contact and make extra solutions if you needed. i dont think that i will have another store to shop beside audiomidi
by: onur@xxxxxxx.net |
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sent: 5/12/2007 perfect...
by: info@xxxxxxx.com |
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sent: 5/9/2007 You guys are "top shelf" in my books. I always find quality gear advertized and decent/comparable pricing.. and sometimes some cool deals like this one I grabbed today! Keep it up!!!
by: sendxxxxxxx@yahoo.com |
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sent: 5/5/2007 This is the best deal I've ever seen, period.
by: buillxxxxx@hotmail.com |
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sent: 5/2/2007 I like dealing with audioMIDI.com as they are very professional and have great products. It would be great for me if there are some other options for international shipping as the only choice provided is UPS Express which is quite expensive and does not get here any quicker than standard mail. Here in New Zealand where I live, it takes longer for UPS to clear and deliver the goods to my home than it does for the goods to reach New Zealand from the USA. The extra money paid for UPS Express is not worth it. This order took 13 days from order to delivery (I understand the item was not in stock and had to be ordered in). So to improve the shopping experience for me, if there could be a cheaper international shipping option that would be great. Thanks.
by: malcolms@xxxxxx.co.nz Webmaster's Note: We can ship any trackable method, just give us a call and have a salesperson give you quote. |
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sent: 5/1/2007 So far so good. The price was right. The selection was good. Ordering was painless.
by: stevenxxx@xxxxxxx.com |
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sent: 4/28/2007 love your site, good prices and great selection. i look forward to future business.
by: xxxxxxx@mptn.org |
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sent: 4/28/072007 good job,keep up the good work
by: kaaudioxxxxxx@aol.com |
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sent: 4/26/2007 thank you for every thing , good job.
by: adrianxxxxxxx@yahoo.com |
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sent: 4/25/2007 Great product, great price, delivered on-time = happy customer
by: tobyxxxxxxxxx@yahoo.com |
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sent: 4/24/2007 Tony -
Got the replacement keyboard, and it works great! Thanks! The other one was clearly defective. I have already reboxed the old one, repacked it, and will ship it out to you tommorrow. Thanks again for your excellent service. I am sure I will be making quite a few future purchases from audiomidi.com !
-Steve |
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sent: 4/24/2007 Thank you for an excellent online shopping experience! The only recommendation I would have is to have a link from the payment screen to continue shopping, this was a big decision for me so I went to to the payment screen a few times before I actually placed the order.
by: suzannexxxxxx@gmail.com |
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sent: 4/19/2007 Great prices, great selection, and helpful staff.
by: interxxxxxxxx@gmail.com |
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sent: 4/19/2007 I love the interface AudioKontrol interface I bought. The price was great and the free headphones were a great bonus.
by: edmondsonxxxxxxxx@hotmail.com |
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sent: 4/17/2007 GREAT! International shipping on electronics at lowest US prices! Glad I found this site!
by: adamxxxxxxx@gmail.com |
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sent: 4/3/2007 This is my first buying experience with AudioMidi.com. The website is clear and I used their on-line help to understand their delivery dates and conditions. After a good explanation, I decided to use their Free Ground shipping that will delivery the product in 3-4 days and I have just 6 business days to receive it in Dallas, in a business trip I'm doing.
by: fmxxxxxxx@hotmail.com |
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sent: 4/3/2007 AudioMidi I believe is a great company to do shopping for music products and very resouceful. My friend shops through audioMidi and loves the customer service one of the top services you will never find anywhere else but audioMidi.
by: jgxxxxxx@hotmail.com |
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sent: 3/30/2007 An amazing store with the best pricing and free shipping would buy again from AudioMidi.com Thank You!
by:xxxxxxxxx@yahoo.com |
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sent: 3/27/2007 Seems to be a great place, site was easy to move around in, price on my item was great and clearly stated all terms with free s&h - can't beat that.
by: cyberxxxxxxxxx@houston.com |
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sent: 3/25/2007 excellent service
by: bernard.oxxxxxxx@xxxxxxx.com.au |
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sent: 3/24/2007 I have dealt with audioMIDI.com many times in the past. They have always given me outstanding customer service and great prices!!! I KNOW I will be buying from them again in the future.
by: mjacobxxxx1@xxxxxxx.net |
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sent: 3/21//2007 audioMIDI.com is simply a great place to do business with. They have always been very knowledgeable, helpful, and have great prices and selection. Highly recommended!
by: john84093@xxxxxx.com |
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sent: 3/21/2007 Always excellent products, prices and delivery times. Thanks!
by: Cblairservxxx@xxxxxx.net |
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sent: 3/18/2007 Gave sound advice, a little difficult due to wait time on phone but otherwise excellent.
by: suamxxxxarry@hotmail.com |
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sent: 3/18/2007 Love the informative reviews and special deals!
by: ehdyn81@xxxxxxx.com |
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sent: 03/17//2007 pleased to use the service. simple and easy
by: adham@xxxxx.com |
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sent: 03/16/2007 I've ordered from AudioMIDI many times before, and have never been let down.
by: wonko@xxxxxxx.com |
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sent: 03/16/2007 Great phone service !
by: xxxx |
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sent:3/07/2007 Excellent prices on software! Your website was very easy to navigate and I will be back!!!
by: ian_m_macxxxxx@xxxxx.com |
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sent: 3/04/2007 Hard to give any detailed feedback yet as I just place my first order to audioMIDI. The offer (Wizooverb W2 and W5 bundle) however was excellent and not to be missed. However, I can say I've heard good things about audioMIDI from others who have bought from them (forummembers, friends etc) all of which I hope will turn out to be true for me as well. :) Thanks, Rodney |
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sent: 3/04/2007 Good Structure of the Homepage. Fast checkout.
by: gizmo.rules@xxxxx..com |
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sent: 2/27/2007 I am primarily a bass player but i use my computer and controller keyboard for multi-track demo creation and have found AudioMIDI.com an ideal place for plug-ins and hardware interface devices. their prices are very competitive but their service response is second to none. because my experience has been nothing less than positive there is no doubt that i will continue to shop at AudioMIDI. thumperdan |
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sent: 2/23/2007 Excellent!
by: wellingchen@xxxxxx.com |
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sent: 2/23/2007
From Fulfillment Survey |
I have purchased from Audio-midi before and have always been happy with the service
by: gcharmley@xxxxxxxxx.com |
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sent: 2/9/2007 Wonderful. Fast and easy. by: bxxxxxxen@gmail.com |
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sent: 2/3/2007 Hi, Russ--
Good to run into you again after all these years. My tech, Greg Whelchel (who also goes back aways--he was the Music Director for The Pointers) told me that audiomidi.com was absolutely the best place to order, and since he's the best tech in LA I always do exactly what he says. On the basis of the current transaction, I would just confirm that he's right.
Pat
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sent: 1/11/2007 Joe, I can't thank you enough for the little phatty I ordered from you! I't's amazing, I was up all night playing and feel like calling in sick to work to play more! The extras you guys threw in are unbelievable! A 4 gig nano ipod, synthmasters video, audio recording magazine, software, oh man, all other stores were offering was free shipping-which you guys gave me too! I'm truly glad I decided to purchase from you.
Good luck and take care
Carl |
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